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[Order Tracking] How do I check the status of my order?

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Understanding the status of your order

 

To PayOrders awaiting payment
To ShipOrders awaiting shipment from sellers
To ReceiveShipped orders that are en route
CompletedSuccessfully delivered orders
Cancelled Cancelled orders
Return/RefundReturned or refunded orders
 
Checking the status of your order
 
You can track your orders by going to the 'My Purchases' section under the 'Me' tab in the Shopee App. Your orders are organised based on their current status:
 
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Tracking Your Order's Delivery Status

 

When your order is marked as 'To Ship' or 'To Receive', you can access detailed shipping updates and closely track its delivery progress.

 

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⚠️ Note

  • Orders shipped by Shopee Supported Logistics (SSL) will have tracking numbers and can be tracked easily via the Shopee App.
  • If your order has no tracking number, you may contact the seller directly to check your order’s delivery status.
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